Privacy Policy

Effective Date: 14- 07- 2025

At YoWill Infotech (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your data when you visit our website https://yowillinfotech.com (“Site”) or use our services globally, including India, USA, and Canada.

By accessing or using our Site or services, you consent to the practices described in this Privacy Policy.

Table of Contents

1. What Information We Collect

2. How We Collect Your Information

3. How We Use Your Information

4. Legal Basis for Processing (GDPR Compliance)

5. Sharing and Disclosure of Information

6. Cookies and Tracking Technologies

7. Data Storage and Security

8. Data Retention

9. Your Rights and Choices

10. Children’s Privacy

11. International Transfers

12. Third-Party Links

13. Changes to this Privacy Policy

14. Contact Us

1. What Information We Collect

We collect the following types of information:

1.1 Personal Information

• Name

• Email address

• Phone number

• Company name

• Job title or role

• Billing and payment information

• Country and address

1.2 Technical Information

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Referral source

• Pages visited and time spent

1.3 Usage Information

• Clickstream data

• User preferences

• Interaction with forms, chats, and tools on the Site

1.4 Other Information

• Any other information you choose to provide via contact forms, project briefs, or direct communications.

2. How We Collect Your Information

We collect information in the following ways:

• Directly from you: When you fill out forms, request proposals, subscribe to newsletters, or communicate with us.

• Automatically: Through cookies and similar technologies when you use our Site.

• Third Parties: From marketing partners, public databases, or social media profiles (if you connect with us through such platforms).

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services

• Communicate with you regarding inquiries, projects, or support requests

• Send you marketing and promotional materials (with your consent)

• Analyze website usage to improve user experience

• Comply with legal obligations and protect our rights

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), our legal bases include:

• Performance of a contract: To provide services requested by you.

• Consent: For direct marketing communications.

• Legitimate interests: For website analytics and business improvements.

• Legal obligations: For tax and compliance purposes.

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share it with:

• Service providers: For hosting, CRM, email marketing, analytics, and payment processing under strict confidentiality agreements.

• Business partners: When collaborating on joint projects with your consent.

• Legal authorities: If required by law, subpoena, or to protect our rights and property.

• Corporate transfers: In case of a merger, acquisition, or asset sale, your data may be transferred with notice provided.

6. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

• Remember your preferences

• Understand website usage and improve services

• Track marketing campaign performance

You can manage cookie preferences in your browser settings. Disabling cookies may affect website functionality.

7. Data Storage and Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption for data transfer

• Secure servers and firewalls

• Access controls and internal data protection policies

However, no method is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal information:

• For as long as needed to fulfill the purposes stated in this Policy

• As required by applicable tax, legal, or regulatory requirements

• Until you request deletion where applicable

9. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal information

• Restrict or object to processing

• Withdraw consent for marketing at any time

• Data portability (request a copy in a structured, machine-readable format)

For EEA Users (GDPR):

Contact us to exercise your rights or file a complaint with your local Data Protection Authority.

For California Users (CCPA):

You have the right to know, delete, and opt out of the sale of your personal data (we do not sell data).

For Canadian Users (PIPEDA):

You may access or correct your information by contacting us below.

10. Children’s Privacy

Our services are not intended for children under 13 years (USA/Canada) or 16 years (EU). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

11. International Transfers

We operate globally. Your data may be transferred to and processed in India, USA, Canada, or other countries where our teams or service providers are located. We ensure appropriate safeguards under applicable laws for such transfers.

12. Third-Party Links

Our Site may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices. Review their policies before providing personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”. Continued use of our Site and services indicates your acceptance of the revised Policy.

14. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your personal information, contact us at:

YoWill Infotech – India

+91 910 684 0745

Priviera Unit# 503-B Patel Colony,Ambawadi, Ahmedabad, Gujarat 380006 India

YoWill Infotech – USA

+1 503 583 3944

11 E John W Carpenter Fwy Irving Texas 75062 USA

YoWill Infotech – Canada

+1 503 583 3944

500 4th avenue SW, Suite 2500 Calgary, Alberta, T2P , 2v6, Calgary, AB T2P 2V6, Canada

Or email us at info@yowillinfotech.com